Dundee GovJam 2017

This month┬áthe council have, in collaboration with Dundee & Angus College, NHS Tayside and Open Change, helped to host the city’s first┬áservice design event focussing on the public sector, GovJam 2017. This global event, carried out simultaneously in 32 cities aimed to introduce public sector workers to a wide range of service design techniques throughout…

Developing a public sector framework for service design

Prior to January 2016 I had not heard the term service design within the public sector in Scotland. While the sector is no stranger to words such as change, innovation, thinking differently or transformation (even familiar with the odd post-it note or two), the term service design remained strangely absent, strange of course because the…